Heat pumps supplies FAQ's

What kind of swimming pool heat pumps do you carry?

• At this time, we do carry many different heat pumps for swimming pools. but also solar water heaters and solar showers. Feel free to browse through our swimming pool products list on our other website www.ipoolsupplies.com or contact us if you are in need of something we do not show.

How easy is it to purchase from your company and import into my country?

• The only requirement we ask is that you purchase a minimum of a 20 feet container, which is 28 CBM.  You can select an assortment of swimming pool heat pumps.  A full container will be an investment of about US$ 10,000 to US$ 20,000 of merchandise.   Shipping cost depending of the country can range from US$ 2,000 to US$ 4,000.

How can I pay for the pool products?

• We do require either a full pre-payment for samples and small orders.  For bigger orders, we need either a clean letter of credit from a major bank or 50% deposit and balance to be paid prior to shipment.  Sorry but we do not accept credit cards.

How do I know that your swimming pool products are of top quality?

• You are welcome to purchase samples.  While the sample charges are not high, please be aware that shipping charges (from freight company) are usually on the high end.  However, it is usually considered as a small investment and you will be reassured of our quality.  If you are already buying swimming pool products, you may without knowing already buying from us.

I am looking for a specific product, can you help?

• Yes, we usually can help but only if you can buy quantities.  We do also make OEM products, plastic moulds, metal parts if required.